Check-in and baggage handling

The passenger have to arrive at the airport at the place of check-in and baggage clearance in advance to pass the established pre-flight formalities.

Start of registration:

  • at least 3 hours before the departure time of the aircraft specified in the ticket; at least 3 hours before the departure time of the aircraft specified in the ticket;
  • at different airports, due to their features and technical capabilities, the start time of check-in may differ from the time indicated above.

Completion of registration:

  • 40 minutes before the departure time (for flights departing from the airports of Armenia and Russia)
  • at airports in other countries, the check-in time may differ from the time indicated above.

In order to pass the check-in and baggage clearance procedure, the passenger must submit an identity document. Also, if necessary, the passenger must have with him documents certifying the special conditions of carriage of this passenger and his baggage (power of attorney for the child, medical report, and others).

Upon check-in at the airport, the passenger is issued a boarding pass, which specifies the passenger's surname and initials, flight number, departure date, boarding gate number, boarding end time and seat number on board the aircraft.

In case of flight changes, the information can be brought to the passenger's attention by voice notification and display on the airport information monitors.

At check-in and/or baggage check-out, the passenger is obliged to present for weighing all baggage intended for carriage as checked baggage.

At check-in, the passenger, at the request of the airline's employees or its authorized persons, is obliged to present hand luggage for weighing, as well as a backpack and, when transporting a child, a baby cradle /stroller specified in the section Baggage transportation

When checking in baggage, the passenger is issued a part (a tear–off coupon) of the numbered baggage tag, and the other part is attached to each piece of baggage accepted for carriage in the baggage compartment of the aircraft (hereinafter referred to as checked baggage). The numbered baggage tag is used to identify each piece of checked baggage and contains information about the passenger's name and surname, baggage weight, flight number, departure date, departure airport and destination airport to which the checked baggage is accepted for carriage. The numbered baggage tag may contain other additional information. To indicate special conditions of carriage, a special non-dimensional baggage tag may additionally be attached to the checked baggage.

After accepting the baggage for carriage, Armenian Airlines is responsible for the safety of the checked baggage and its packaging.

In case of refusal of the passenger of the aircraft to pay for the carriage of his baggage in the amount and on the terms stipulated by the passenger's air carriage agreement, Armenian Airlines has the right to refuse the passenger transportation.

The Airline takes all possible measures to co-accommodate on board the aircraft an adult passenger or a passenger who, in accordance with the civil legislation of the Republic of Armenia, has acquired full legal capacity until he reaches the age of eighteen and the next child (children) with him under the age of 12.

Check-in for a flight using self-check-in kiosks located at airports is available for passengers who have pre-registered the service Choose a seat