Booking

Booking of the carrying capacity (passenger seat, weight, volume) on the aircraft of Armenian Airlines LLC is a necessary condition of transportation for the passenger (hereinafter referred to as booking).
When booking, the passenger indicates a mobile phone number or other communication method to inform him.

Booking transportation of passengers with disabilities and persons with disabilities is described in the section Flight of passengers with disabilities.

Reservations are made by Armenian Airlines LLC or an authorized agent.

Booking for the passenger and his baggage can be carried out when the passenger directly addresses the agent. A passenger can book a passenger seat and carrying capacity independently through information systems, including on the Airline's website www.armenianairlines.am/en.

The booking is valid only if it is entered into the booking system of Armenian Airlines LLC, executed according to the rules established by Armenian Airlines LLC and does not contradict the terms of the contract of carriage.

The possibility of changing or canceling a reservation on an aircraft may be limited in accordance with the fare application rules established by Armenian Airlines LLC.

After the expiration of the time limit for saving the reservation in the booking system, the order is canceled without warning.

When booking, Armenian Airlines LLC does not provide the passenger with a specific seat in the cabin of the aircraft with the declared class of service. The number of the specific seat allocated to the passenger is indicated by Armenian Airlines LLC or the service organization when the passenger checks in for the flight.

Booking for a passenger, registration of a transportation document for the carriage of a passenger and baggage is carried out within the time limits established by the rules for the application of tariffs of Armenian Airlines LLC.

Booking for a passenger is considered preliminary until "Armenian Airlines" LLC or its agent has issued a passenger with a completed transportation document.

Armenian Airlines LLC has the right to cancel the reservation without informing the passenger if the passenger has not paid for the reservation within the prescribed period or has not fulfilled other conditions established by the rules for the application of tariffs.

Special conditions for booking, requiring approval from Armenian Airlines LLC, are transportation:

  • a passenger with a child under 2 years old;
  • an unaccompanied child who will be transported under the supervision of Armenian Airlines LLC;
  • a seriously ill passenger; a patient on a stretcher; a visually impaired passenger with a guide dog; a passenger whose ability to move when using air transport is limited and/or whose condition requires special attention during maintenance (hereinafter referred to as a passenger with limited mobility);
  • a passenger with a weapon and/or ammunition;
  • passenger's baggage at the conclusion of the passenger's air carriage agreement, which provides for the free baggage allowance, in excess of the free baggage allowance established by the Airline, or passenger's baggage at the conclusion of the passenger's air carriage agreement, which does not provide for the free baggage allowance (hereinafter referred to as excess baggage);
  • baggage, the dimensions of one piece of which in packed form are 203 cm (exceed two hundred and three centimeters) in the sum of three dimensions (hereinafter referred to as oversized baggage);
  • baggage, the weight of one piece of which exceeds 20 kg (twenty kilograms), (hereinafter – heavy baggage);
  • baggage that must be carried only in the cabin of the aircraft;
  • dogs, cats, birds and other small indoor (tamed) animals (hereinafter – indoor animals (birds)), service dogs of the cynological service of federal executive authorities (hereinafter – service dogs).

If a passenger has presented for carriage baggage in a size and/or in the number of seats smaller than they were booked and pre-paid for, the difference in the payment for transportation between the paid size and/or the number of pieces of baggage is subject to refund to the passenger.

Armenian Airlines LLC has the right to cancel the reservation on each subsequent section of the transportation route without notifying the passenger if the passenger has not used the reserved passenger seat on any section of the transportation route and has not informed Armenian Airlines LLC of his intention to continue transportation.

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